FAQ

With us, you can set sail with a carefree spirit, knowing you're in expert hands. We've partnered with a top self-hire insurance specialist. This policy extends to not just one but two drivers and includes AA roadside help to provide you with peace of mind in case of any unlikely hiccups along the way.

Our Campervan is insured for up to 1 driver as standard (additional drivers can be added on request).

Our insurance policy requires drivers to be at least 30 years old and hold a valid license for a minimum of two years. See full details in our t's & c's.

To secure your booking, a deposit of at least £250 is required. Two days before collecting Ragianna, a returnable security deposit of £1000 is also required to adhere to our Self-Hire Insurance commitments.

We offer various payment options, including bank transfer and PayPal. Your trust and convenience are important to us, and we aim to make the booking process as hassle-free as possible.

Ragianna can carry 4 passengers: 2 seats in the front cabin and 2 rear seats which have ISOFIX fittings for car seats offering added safety.

Please speak to us about your requirements if you are travelling with children.

We totally get how much you love your furry pals, and trust us, we're animal lovers too! But here's the deal: some of our awesome clients have allergies to pets, and we want to make sure everyone has a super comfy and sneeze-free experience with Ragianna. So, after careful consideration, we've made the tough decision not to allow any pets to travel with us.

For all the nitty-gritty details and everything you need to know, you can find our comprehensive terms and conditions in the designated T&C's section.

Ragianna loves festivals, but not all festivals are suited for Ragianna.

However, don't worry! Just let us know about your plans, and we'll do our best to accommodate you. We want to ensure that you have a fantastic experience, so feel free to reach out and share the details with us. We'll work together to make it a memorable festival adventure with Ragianna!

Absolutely! We share your love for international adventures, and Ragianna is ready to explore new horizons with you. We'd be thrilled to have a chat about your travel plans to ensure that Ragianna is prepared and safe for your proposed adventure.

Ragianna is fully equipped to make sure you have all you need, the kitchen comprises of a full inventory including Gas Cooker, Oven, Microwave, fridge and freezer, Kettle, Toaster and a full-size kitchen sink with running hot water.

The kitchen will include all the necessities: such as pans for cooking up your favourite meals, Utensils, Cutlery, Mugs, Plates and Glassware. View the full inventory in the what’s included.

The camper has 2 double beds

The lower bed is transformed quickly from the u shape seating area

The upper bed is accessed through an electric hydraulic system which just lowers down when its bedtime, then accessed by ladders, you can see more pictures of the sleeping arrangements in the Gallery.

Yes!! Ragianna is equipped with all kinds tech which makes your experience all the much better from clever systems to make managing the difference systems onboard easy to use, to a full Wifi system so you can always be connected, a Pioneer android and apple play system which will provide you with a full navigation system to a rear view reversing camera to help you navigate the trick maneuvers! Again you can find the full specification of Ragianna here.

We've equipped our campervan with a convenient Thetford Porta Potti toilet. It's super easy to use and provides you with the flexibility you need when you're away from nearby toilet facilities.

Typically, when we're parked at campsites, we recommend using the facilities provided there. But hey, we totally get it—sometimes you want that extra convenience right in your own space. That's where the Porta Potti comes in handy!

We've got you covered with clear instructions on how to use, clean, and remove waste from the Porta Potti. We want to make sure you have all the information you need to handle this like a pro.

Your comfort and convenience are our top priorities. So go ahead, answer nature's call with confidence when you're on board Ragianna!

Absolutely! We've got your shower needs covered, and then some!

Ragianna is fully equipped with not just one, but two shower options for your convenience. Inside the camper, you'll find a shower unit with hot and cold water, providing refreshing shower experience right on board.

We've also installed a shower connection on the exterior of the camper. This means that when you're coming back from the beach, you can quickly rinse off and wash away all that sand from your feet. It's the perfect way to keep things clean and comfortable during your adventures.

We like to do things differently here at Ragianna. Our campervan comes with her very own paddleboard, and they're an inseparable duo. Just imagine the incredible water adventures and memorable experiences you can have with the paddleboard right at your disposal!

If you're interested in taking advantage of this awesome opportunity, please let us know. We'll provide you with all the necessary details and ensure you have a blast exploring the waterways and enjoying the thrill of paddleboarding.

However, it's important to note that, like with any sports hire agreement, we require completion of a non-disclosure form. This form ensures that you understand and agree to take responsibility for any loss or damage that may occur while using the paddleboard.

Your safety and satisfaction are our top priorities, and we want to make sure you have an amazing time while respecting the equipment and any potential liabilities.